WHAT WE OFFER
Growing and managing your urology practice is no easy task.
Having a trusted partner to advise and help you navigate around the challenges of your medical billing and collections needs will give you the confidence to do what you do best - taking care of your patients who put their trusts in you.
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At Premier Billing Solutions, our strong collections record is largely based on the quality of accurate billing that we perform.
Our online e-billing solution automatically validates that all of the necessary information is present so that medical aids process the invoices as fast as possible.
Additionally, regular debtor ledger reviews and continuous follow-up ensures that all outstanding debt is collected within a sensible time frame.
Premier Billing Solutions' experienced approach to your patients will always be professional yet sensitive to minimise problems, and we will consult you directly regarding any potential non-payers before taking the final measure of legal proceedings.
01
ESTIMATES
Patients are provided with estimates that detail the expected costs based on their medical procedure and insurance plan. They are informed of potential out-of-pocket expenses and that the doctor's fees exceed the minimum medical aid rate. After preparing the estimate, it is reviewed by the doctor and then sent to the patient for confirmation via email.
03
ACCOUNTS RECEIVABLE
Our dedicated Accounts Receivable team ensures timely payments by firstly contacting patients to verify their email address and sending a statement of account via email. Once the patient acknowledge receipt of the email, our team follow up with the patient within 7 days and periodically afterwards to ensure payment is received within 60 days of invoice. ​
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02
BILLINGS
The process of billing involves vetting the Electronic Day Sheets submitted by the doctor for accuracy before submission of claims. An Audit Trail is then conducted by the Team Leader to reconcile the Day Sheet and crosscheck all billing. Any inaccuracies are corrected before final submission to the medical aid. Once the Team Leader approves the correctness of the billing, the Audit Trail is sent to the relevant doctor.
With combined over 20 years of experience in both financial and medical expertise, our team understands the intricacies of a successful billing and collections department.
Improvement in the age receivables of an existing client
Graph 1 shows the position of the Cape Urology debtors when handed back by a traditional billing company. 84,02% of Cape Urology debtors were in 90+ days.
Graph 2 shows Cape Urology debtors position as at end January 2024. 51% of the debtors' book is in current, 17% is in 30 days, 16% is in 60 days and 16% of the debtor's book is in 90+ but less than 180 days.